Casual Crisis Intervention Support Worker
Hoshizaki House Dryden District Crisis Shelter
has the following positions available: Casual Crisis Intervention Support Workers
The Casual Crisis Intervention Support Worker is responsible for providing coverage of the shelter and crisis line services during the absences of full-time staff. Casual Crisis Intervention Support Workers are required to work 12-hour shifts (8:00 am – 8:00 pm & 8:00 pm – 8:00 am),
Starting Wage: $25.27 hourly.
RESPONSIBILITIES:
- Answer and respond to the 24-hour crisis call line and business line
- To ensure and maintaining the safety, comfort, and well–being of the women and children in the shelter. This includes the responsibility to provide the resident with the information and support that she requires in order to make her own, independent decisions and choices in a non-judgmental, non-denominating setting.
- To co-ordinate and supervise in-house activities and assist the residents when requested
- Complete all admissions, handle referrals and discharge of residents including all required documentation
- To provide crisis intervention, advocacy, information and referral services to women in crisis as a result of violence and abuse
- To maintain confidentiality of residents, staff, volunteer, and organization information in accordance with the Freedom of Information and Protection of Privacy Act and in accordance with Shelter Policies.
- To be familiar with all policies and procedures of Hoshizaki House Dryden District Crisis Shelter.
- To participate in staff meetings and staff training sessions.
- To engage in regular supervision with the Executive Director, including an annual performance evaluation.
- To display cross-cultural awareness and sensitivity.
- To have the ability to work cooperatively, independently, and be an effective team player and work with minimal supervision.
- To be flexible and have the ability to prioritize your duties, and the ability to coordinate work for self and others.
- Participates fully and consistently cares for the children and the overall operation of the program.
QUALIFICATIONS:
- Completion of a Degree or Diploma in the human services field would be an asset. Preference given to those with Social Service Worker Diploma or Social Work Degree
- Strong commitment to working from a feminist perspective, providing women centered, trauma informed and client centered approaches to care.
- Strong listening skills, written and oral communication skills
- Demonstrated ability to support women through their journey toward healing and independence through individual and group counselling
- An understanding of violence against women’s issues
- Excellent decision making and problem-solving skills
- Experience and knowledge in crisis intervention.
- Experience in public speaking and program delivery.
- Ability to provide non-judgmental support
- Cross-cultural Awareness and Sensitivity.
- Experience and knowledge in working with anti-racist/anti oppression framework.
- A valid “G” driver’s license and access to a vehicle is an asset.
- Current CPR/First Aid certificate an asset.
- Current criminal reference including a vulnerable sectors check – to be provided upon acceptance of the position
- Ability to speak French is an asset
Submit a cover letter outlining your qualifications and a resume including 3 references to: humanresources@hoshizakihouse.ca
Application Deadline: OPEN UNTIL FILLED
We thank all applicants for their interest; however, only those selected for an interview will be contacted. References will be required at the time of interview.
