Ontario’s Ombudsman is shining a spotlight on Hydro One, and it’s not a flattering picture.
Andre Marin has released an interim report based on the thousands of complaints his office has received.
Marin says it’s not just about billing errors, but it’s also the notices Hydro One is sending out threatening to cut off service.
Marin says Hydro One’s policy is not to shut off electricity during the winter months, yet it’s telling customers it will do so if their bills aren’t paid in full. (File photo)
