Sarah Campbell Supports New Wireless Bill

Better protection for wireless and cellphone customers.
The Wireless Services Agreement Act has become law and it will provide Ontario consumers with clear information and few surprises when they enter into service agreements by Spring 2014.
Kenora-Rainy River MPP Sarah Campbell is supporting the bill and says it’s a step in the right direction.
Campbell says the legislation requires contracts to be written in plan language and enforces a $50 cap on cancellation fees.
The NDP member adds if a phone is reported lost or stolen, the service provider would have to stop billing the customer immediately.
However, Campbell notes it still leaves customers powerless if they encounter problems.
Campbell says she would like to see the establishment of a consumer advocate who can actually be responsible for people having trouble with their contract.